Pick up at MY WEBSPOT office

Our office is located in the center of Paris at
23 rue d'Aboukir, 75002 Paris.

Our opening hours are:
9:00 am to 7:00 pm from Monday to Sunday.
*Note that only pick up of orders already made will are available on weekends.

Regular delivery (2 Business days)

We deliver to your hotel, home address or to a pick up point nearby in 2 working days.

Your device will be delivered a few days before your rental starts.

Express delivery (24 hours)

We deliver everywhere in France the next business day (for an order placed before 2pm).

We can also deliver on appointement in Paris the same day.

Hotel & Personal Address

We deliver to:

  • Hotel, Campsite, Hostel:
    Delivery at the front-desk. Send us the name used for the booking and please notify them to accept the package on your behalf.
  • Private apartment:
    Make sure there is a mailbox and give us the name of the landlord. If you have any doubt, choose the pick up point option.

*If you stay in an AirBnB rental, we recommend you to choose a pick up point nearby. Otherwise, just make sure the name of the owner is correct and that someone will be able to retrieve the package.

Pick Up Point

We have over 18 000 available pick up points all over France (post offices and stores).

  • Find here a pick up point or ask us directly and we will propose you the closest one. When you arrive, you can go to the pick up point with an ID and retrieve your Pocket Wifi.

Pick up at Paris CDG Airport

You can pick up your Pocket Wifi at Paris Charles de Gaulle Airport (CDG):

  • Paris CDG - Terminal 2:
    Bagage drop/Left Luggage
    Location: Terminal 2 - Gare TGV - Level 4 (Located opposite the Sheraton Hotel)
    Opening hours: 6:00 am to 9:30 pm from Monday to Sunday.